Accessibility Statement

We want everyone who visits the Victims and Survivors Service website to feel welcome and find the experience rewarding.

To help us make the Victims and Survivors Service website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the Victims and Survivors Service website.

We’ve worked hard on the Victims and Survivors Service website and believe we’ve achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please get in touch.

If you enjoyed using the Victims and Survivors Service website, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:

  • Email us at
  • Call us on 028 90 279 100


This website is intended to provide helpful advice and information.  It is not a definitive statement of law in any regard.

The VSS and the authors of this website do not accept liability for any loss which may arise from reliance on the information contained on this site.

This site provides links to a number of other websites.  This is done to provide visitors to our site with easy access to other relevant sources of information.

The VSS cannot guarantee the accuracy of the contents of other websites to which links have been provided.   The VSS is not responsible for the content of any linked site or any link in a linked site.  The VSS is not responsible for any transmission received from any linked site.  The inclusion of a link does not imply that the VSS endorses or has approved the linked site.

Service availability

While the VSS shall endeavour to make this site available at all times, the VSS will not be liable if, for any reason, the site is unavailable for any period of time.

Access to this site may be suspended at any time without prior notice being given.

Advisory material not legal advice

The information on this site comprises views and helpful information provided by VSS; it does not constitute legal or other professional advice.

This site offers links to other sites thereby enabling you to leave this site and go directly to the linked site.

Changes to this disclaimer

We keep our disclaimer notice under regular review. This disclaimer notice was last updated on 13 January 2014.