This organisation receives support from the Victims Support Programme for Groups Working with Victims and Survivors, to deliver some or all of the services that it provides.

Its views do not necessarily reflect those of the Victims and Survivors Service.

The Ely Centre is a Registered Charity specialising in the provision of multi-disciplinary support services for civilians, security force personnel and their families, who have experienced bereavement and injury as a result of the “Troubles” in Fermanagh and Tyrone.

The Ely Centre is committed to serving innocent victims and survivors, ex service personnel, their families and carers by providing evidenced based outcome focused treatments, prevention and support services that address issues of declining psychological, physical health, social and financial difficulties arising as a result of terrorism.

Our Aims
• To support our members, through the provision of evidenced based, outcome focused therapeutic and psychological support services and programmes.
• To raise awareness, locally and nationally on the overall effects of terrorism on victims and their families.
• To raise awareness on the negative impact of the troubles on individuals mental health.
• To help injured service members and civilians aid and assist each other.
• To provide social, educational and welfare services to meet the needs of injured service members and civilians and their families.
• To create a Memorial to the Victims of the 1987 Enniskillen Poppy Day Bomb.
• To provide Individuals with tailored approaches to treatment by considering each person’s needs and goals.
• To provide Individuals with information relating to services, processes and practitioners to ensure they feel informed, confident and comfortable with utilising our services.
• To develop strategic partnerships with community/voluntary/statutory sector based organisations for the purpose of ensuring quality and sustainable services are provided for our member.
• To develop and delivery community volunteering initiatives, thus empowering our local community and recognising its integral role in our service delivery model.

Our History

The Ely Centre was formed by individuals and family members of the bereaved and injured of the 1987 Enniskillen Remembrance Day Bomb which claimed the lives of 12 innocent people and injured over 70 men, women and children.

The Poppy Day Massacre took place on 8 November 1987. An (IRA) bomb exploded near the town’s war memorial (cenotaph) during the annual Remembrance Sunday ceremony, which was being held to commemorate the dead of both World Wars, all killed were civilians.

In trying to make sense of such a senseless and horrific act of terrorism and deal with the enormous grief and reality of our loss, we felt the need to reach out to other victims who were experiencing the same agony and trauma we felt.

Under the Chairmanship of Mr Jim Dixon(one of the most seriously injured civilians), The Ely Centre has offered support to over 5,000 individuals; a cross-section of adults, young people and children with over 2400 people currently engaged in support provision. Typically, over 200 new referrals are received each year from across Northern Ireland.

The Ely Centre is a proven Centre of Excellence in the community in bridge building. Its aim is to build upon its past experiences of engaging minds, experiences and aspirations for a peaceful community. (SEUPB)

Our Achievements

In September 2014, the Ely Centre received the honour of being the 1st Victims Support organisation from Northern Ireland invited to present on the needs of bereaved and injured of the troubles and legacy issues surrounding young people in Northern Ireland to the European Parliament and European Commission in Brussels.

In 2014 Fermanagh District Council awarded the Ely Centre for our role in promoting and providing volunteer youth and adult befriending services to those isolated throughout the community of Fermanagh.

In 2012 The Ely Centre received the award for the Best Innovative Project from the Community Relations Council for Northern Ireland for our Peace 3 Project aimed at improving the Social and emotional well-being for carers of victims and survivors.

In 2012 The Ely Centre was awarded Second place in the nationwide Best Youth Project in Northern Ireland for our Peace 3 funded ELOHIM project providing peace and reconciliation training, citizenship courses and personal development programmes to over 800 young persons throughout Fermanagh and South Tyrone.

Our Values


Promoting the physical and emotional well-being of bereaved and injured civilians and security force personnel; providing an open and accepting environment in which clients can explore their concerns in a professional, ethical & confidential environment.

Respect: Fostering a culture of inclusiveness that honours diversity amongst individuals.

Compassion: Experiencing genuine care and concern for the unique struggles faced by individuals.

Learning: Encouraging the development of awareness, knowledge, and skills as a lifelong process.

Empowerment: Offering individuals information, context, and support to enable them to optimally navigate their life circumstances.

Excellence: Upholding the highest professional and ethical standards and providing leadership in the field of victim support in the community.

Community: Promoting meaningful connection and collaboration, and continually striving to engage honestly and authentically in beneficial relationships.

Useful key words:
Ex-services community
Ex-security services community
Ex-military community

How To Access This Service

If you wish to make contact with this organisation, feel free to contact them directly. Alternatively, please feel free to contact VSS on 028 90279100. Our Client Services Team will be happy to assist you.

The Ely Centre operates a wide range of services that are dependent upon funding authority guidelines have eligibility and access criteria. However, as a general principle, we work hard to make it as straightforward as possible to make a referral. Usually, you just need to get in touch with some basic information at first, and we’ll take it from there.
The Ely Centre contract with the Victims and Survivors Service of Northern Ireland is to assist
and support victims and survivors, their carers and families affected by the Northern Ireland
‘Troubles’ to regain their confidence and skills in order to play a more fulfilling role within their
personal , familial and community life .
This contract is quite specific about the clients it wishes to fund; these are:
This Contract is specifically targeted to benefit individual victims and survivors. Currently, The
Ely Centre must adhere to the definition of a victim/survivor which is found in the Victims &
Survivors Order 2006
(1) The 2006 Victims and Survivors Order references to “Victim and Survivor” are references to
an individual appearing to the Commissioner to be any of the following—
(a) Someone who is or has been physically or psychologically injured as a result of or in
consequence of a Troubles-related incident;
(b) Someone who provides a substantial amount of care on a regular basis for an individual
mentioned in paragraph (a); or
(c) Someone who has been bereaved as a result of or in consequence of a Troubles-related
Or (2) Without prejudice to the generality of paragraph (1), an individual may be psychologically
injured as a result of or in consequence of—
(a) Witnessing a Troubles -related incident or the consequences of such an incident; or (b)
Providing medical or other emergency assistance to an individual in connection with a Troubles related incident.

We do not accept referrals for the following people:
• People who are currently misusing drugs and/or alcohol
• People with a history of violence within the last six months
• People who might pose a threat to themselves, staff or other clients
• People who do not comply with the client eligibility terms of the contract

People who are able to refer clients to The Ely Centre are:
Any professional within secondary mental health services eg psychiatrist, psychologists,
occupational therapists, nurses and community support workers
A GP who is treating a patient who would be eligible
Self/ Family Referral
Victims and Survivors Service of Northern Ireland
Parents/Guardians / Family Members
Referrals from other organisations supporting victims and survivors.
This list is not exhaustive and those seeking to refer clients and are not listed above are
advised to contact the centre prior to making a referral.
Referral Guidance
1. We are an organisation offering support to victims/survivors, their carers and families
affected by the Northern Ireland Troubles, with a particular focus on supporting clients within the Fermanagh and South Tyrone area.
2. We are not a day centre or a hobby place, referrals should not be made, and places will
not be offered, to individual wishing just to fill their time.
3. New referrals will only be added to the waiting list once we have all the documentation.
Referrals without this documentation will be held pending receipt of the correct paper
work for a maximum of two months. If the paper work is not received by this point the
referral will be closed.
4. All referrals should comply with the terms of client eligibility that warrant service
intervention. Every case will be assessed and decided individually based on our
perception of the effectiveness of possible interventions and in line with our
commissioning guidelines.
5. We reserve the right to decline services to individuals with ongoing substance misuse
issues or those with a history of violence or aggression towards themselves and others.
6. We have a zero tolerance policy towards any form of aggression, physical or
verbal. Clients who exhibit such behaviours may be asked to leave.
7. Clients with severe complex needs will only be offered places where there is continuing
involvement with other services working in a multidisciplinary approach. Such clients
may have to wait longer for the service dependent upon our current client profile.
Referral Procedure
Please call the Ely Centre, Drop Inn or visit our website and complete our online referral form.
We reserve the right to decline services to any individual at our discretion.

Office Locations

The Ely Centre Ltd
52 & 60 Forthill Street
BT74 6AJ

Opening Hours:

Monday to Thursday: 9.30am - 5pm,
Friday: 9.30am - 2pm

Contact Numbers:

  • 028 66320977
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